Disinfecting Rooms Between Each Group
We do our best at A/Maze to keep our location clean, but during this period we will be thoroughly disinfecting rooms after each group. This will add time between resets, so we ask that every group show up at least 10-15 minutes before their booking so that we can start on time.
We will also have laminated or changed to using paper with easy to clean surfaces for all written materials in our escape rooms.
Private Escape Room Bookings
All of our bookings at A/Maze are private. No one will ever be paired with another group, and we implore you to come with friends who you know have not been traveling or in any way have been in contact with anyone with COVID-19.
No Charge for Missing Group Members
When you book a room at A/Maze, you pay a deposit of 50% of your final booking price. However, if you have any group members who do not show up, you will not be charged for them. We do not want anyone to feel any pressure if a group member is sick or cannot make it.
Hassle Free Rescheduling
We normally require 24 hours to reschedule a booking, but we will be changing to give you the ability to reschedule any booking up to 4 hours before a booking begins. We know that everyone is under a lot of stress and we in no way want to increase this.
Card Only Payment
We will encouraging people to not use cash during this period, and prefer dealing with credit or debit cards. This is for sanitary purposes.
Remote Work for Sick Employees
Our employees at A/Maze run our rooms from the front desk and both monitor groups progress, and send them clues. We are changing some of our systems for doing this so that, if an employee is at all sick, or is a risk of being ill, we will be allowing them to run a room while at home. We, of course, will always have at least one employee on location.